Product
A nurse call that holds a conversation.
One device in the room. It hears the call, understands the need, watches for falls, and talks back — in the resident's own language, without asking the internet for permission.
Smart routing
Not every call is an emergency. Not every call should sound like one.
When every alert is urgent, none of them are. Foreword sorts what it hears and routes it accordingly, so a genuine emergency stands out instead of queueing behind a request for a magazine.
Escalates at once
"I've fallen." Urgent alert, plus spoken reassurance in the room while help is on the way.
Goes with the detail
"Could I have some water?" Reaches staff with the specifics attached, marked non-urgent.
Handled in the room
"I'm feeling low today." Not a nurse call — but it escalates the moment a real concern surfaces.
Answered on the spot
"What time is lunch?" Answered without spending anybody's shift on it.
Emergency phrases are matched on the device itself, before any language model is consulted. If a resident says they've fallen, that escalates — deterministically, locally, every time.
Fall detection
A fall nobody sees is a fall that waits.
Computer vision runs on the device in the room. When it sees a fall, it doesn't just raise an alarm — it speaks up.
It asks first
The moment a fall is detected:
The system has detected a potential fall. Are you okay? Say "I am fine" if you do not need help.
If she says she's fine, staff still get a record — falls get logged instead of quietly hidden. If she can't answer at all, that silence is the alarm.
The video never leaves the room
Pose estimation runs on the device itself. There's no cloud video pipeline, because there's no video pipeline — the camera feeds a model in the room, and the model emits an event, not a recording.
Which is also why a resident can switch the camera view off entirely and still be caught if she falls. See how privacy works.
Language
The resident speaks Spanish. The caregiver speaks English. Nobody waits for a translator.
Foreword listens in the resident's language and hands your staff plain English. When staff reply, the resident hears it back in their own language.
Resident says "Necesito ayuda para levantarme."
Staff see "I need help getting up."
Staff reply "On my way."
Resident hears "Voy en camino."
English and Spanish today. Further languages as we validate each one with native speakers — we won't ship a language we can't stand behind in an emergency.
For residents
A call button that fits in a pocket.
Residents get a phone app alongside the room device, the wall buttons, and the pendant. Large type, three buttons, no menus to learn. Scan the code posted in the lobby, sign in with a room number and a PIN, done.
I need something
Raises a non-urgent request — and the room device asks what they need, so staff arrive knowing.
Let's chat
Starts a conversation with the companion, whenever they feel like one.
I need help now
Confirms once, then escalates as urgent. The confirmation exists so a pocket can't call a nurse.
The app is a supplement, never the lifeline. Buttons and pendants work whether or not anybody's phone is charged.
Side by side
What changes.
| Capability | Traditional nurse call | Foreword |
|---|---|---|
| Tells you which room called | ✓ | ✓ |
| Tells you what they need | — | ✓ |
| Resident hears that help is coming | — | ✓ |
| Sorts urgent from routine | — | ✓ |
| Hands-free calling by voice | — | ✓ |
| Detects falls | — | ✓ |
| Speaks the resident's language | — | ✓ |
| Resident controls the camera | — | ✓ |
| Companionship between visits | — | ✓ |
| Works with the internet down | ✓ | ✓ |
| Works without proprietary repeaters | — | ✓ |
| Record of what was said and done | — | ✓ |
Legacy hardwired nurse call also survives an internet outage — that's the one thing it has always had over the cloud platforms now replacing it. Foreword keeps it.
For administrators
Every call, on the record.
Conversation record
What was asked, what was answered, who responded, how long it took.
Response analytics
Patterns by shift, wing, and hour — the data your staffing conversations have always lacked.
Staff recognition
See who's consistently first to respond, with real numbers rather than impressions.
Audit trail
An append-only log of care-relevant actions. Nothing is quietly deleted.
See it working.
We'll trigger real calls on real hardware and you'll watch what your staff would see.
Book a demo